Services
Cress IT provides infrastructure-focused IT support for small businesses. We solve urgent issues quickly, improve stability over time, and help reduce security risk without unnecessary complexity.
Core Service Areas
Business Infrastructure
Networks that are stable, fast, and well-managed.
- Network troubleshooting & performance diagnosis
- Firewall/router configuration & replacement
- WiFi design, optimization, and coverage improvement
- VPN setup (remote access, site-to-site)
- Office moves, expansions, and network upgrades
Business Systems
Tools that help your team work effectively.
- Microsoft 365 / Google Workspace setup & support
- Email configuration and domain/DNS guidance
- Workstation deployment, onboarding, and offboarding
- Shared storage and basic collaboration setup
- Vendor coordination (ISP, VoIP, POS)
Security & Stability
Practical defenses and fast response when things look wrong.
- Threat remediation & incident response
- Backup strategy (setup, verification, restore testing)
- Access control and account management
- Patch/update hygiene and baseline hardening
- Security best-practice guidance for small businesses
- Smart security system setup & configuration
Common Scenarios We Handle
“Our internet is slow or unreliable.”
We diagnose the network end-to-end (ISP, router/firewall, switches, WiFi) and fix the root cause.
“WiFi works in some rooms but not others.”
We improve coverage with correct placement, tuning, and (when needed) access point upgrades.
“We need remote access/VPN that actually works.”
We implement secure remote access and verify performance and usability for your team.
“We’re setting up new employees or a new office.”
We standardize devices, accounts, and access so onboarding is predictable and secure.
“Something seems off — possible security issue.”
We triage quickly, contain risk, clean systems, and recommend next steps to prevent recurrence.
“Our POS or critical system is down.”
We coordinate with vendors and restore operations with minimal downtime.
How We Engage
On-Demand Support
$150/hr • 1-hour minimum • Remote or on-site
Ideal for troubleshooting, urgent issues, and smaller projects without a long-term contract.
Project Work
Quoted based on scope
Network upgrades, office moves, firewall replacements, WiFi improvements, and system setups.